First Time Setup

To Log into your mailbox for the first time:

1. Press the Messages or MSGS Key once
2. Confirm the extension shown is yours, hit OK
3. When prompted, enter the default PIN: 1983, hit OK
4. You will be asked to change the password right away.

Changing your PIN

1. Press the Messages or MSGS Key twice
2. Enter your PIN followed by #
3. Dial 4 – 5
4. Follow the prompts to change your PIN

Please Note: The system disallows the use of simple passwords. Do not use a pin that you would not trust for your debit card.

It is important to record your name so that it can be played to callers when they are transferred through the Auto Attendant.

To Record Your Name:

1. Press the Messages or MSGS Key twice
2. Enter your PIN followed by #
3. Dial 4 – 2
4. Follow the prompts to record your name

It is important to record your default no-answer greeting. The default is played when you do not answer your phone.

To Record:

1. Press the Messages or MSGS Key twice
2. Enter your PIN followed by #
3. Dial 4 – 3 – 0
4. Follow the prompts to record your greeting

To Log into your mailbox for the first time:

1. Press the MSG Key
2. When prompted, dial the default password: 0000 or 1983
3. You will be asked to change the password right away.

Changing your PIN

1. Log in with your current PIN
2. Dial # – 7 -1
3. Follow the prompts to change your PIN

Please Note: The system disallows the use of simple passwords. Do not use a pin that you would not trust for your debit card.

It is important to record your name so that it can be played to callers when they are transferred through the Auto Attendant.

To Record Your Name:

1. Log In with your PIN
2. Dial # – 7 – 2
3. Follow the prompts

Some of our customers use the dial-by-name directory while others do not. If you are required to enroll in the dial-by-name directory please do the following:

1. Log in with your PIN
2. Dial # – 7 – 3
3. Follow the prompts – You will be asked to spell out your first and last name using the telephone keypad.

It is important to record your no-answer greeting. The no-answer greeting is played when you do not answer your phone.

To Record:

1. Log in with your PIN
2. Dial 5 – 1
3. Follow the prompts

It is important to record your mailbox greeting. The mailbox greeting is played when callers are transferred directly to your voicemail.

To Record:

1. Log in with your PIN
2. Dial 5 – 7
3. Follow the prompts